FAQ's

Your Salon Visit * General Hair and Beauty

Your Salon Visit

Q) How long should I wait before I get a color touch up?

A) Every 4 to 6 weeks depending on how fast your hair grows.

Q) What should I wear for my next formal wear appointment?

A) The best thing to wear is a simple button-up shirt so that your updo won’t be messed up when you change.

Q) Is this color too dark for my hair?

A) The older you get the lighter your color should be. Too dark is hard on your face.

Q) What kind of relaxer do you use?

A) Keratin and Pravana

Q) How can I achieve the Salon look at home?

A) To keep that great salon look at home, it is best to pre-book your appointment every 4 to 6 weeks which will help you keep the correct shape and style for you. In addition, use the great quality products we have at Up In Tangles Salon. We will gladly instruct you on which products are best for you and how to use these products.

Q) Why should I buy professional hair care lines such as Redken, Aquage, or Paul Mitchell instead of other lines found at the grocery store?

A) Most of the lines found at the grocery store do nothing for your hair and, more often than not, actually harm your hair. At Up In Tangles Salon, we are dedicated to carrying only the best hair care products available in the industry. The lines we carry, such as Redken, Aquage, and Paul Mitchell, restore the protein in your hair, fixing the problem instead of masking it. Each line has years (some even decades) of research backing their names.

When your stylist at Up In Tangles Salon recommends a product for you, they are recommending top-of-the-line hair care so that you can maintain healthy locks and recreate at home the masterpiece designed in the salon chair. Your hair is your best accessory–why would you use less than the best?

General Hair and Beauty

Q) Is there a difference in grocery store hair care products and the hair care products sold at your salon?</p>

A) Absolutely, the products are different, even if they carry the same name. Products sold at mega stores and groceries have been diverted and the product line cannot guarantee that what you’re buying is the real deal. The quality can’t be guaranteed (often the products are re-mixed for distribution by large retailers) and if there is anything wrong with your product, the grocery store can’t stand behind the product as your local salon, who has direct contact with the distributor.

Furthermore, you may be at price disadvantage when purchasing grocery store hair care products. In fact, through our price checks vs. syndicated data, we have found that salon products purchased at mass retailers are AT LEAST 10% higher than when purchased at the salon.

And not to mention, hair care products bought at the grocery store are sold without the service and recommendation of your stylist who knows the best products for your hair and can help you recreate the style you and your stylist worked together to create.

Redken.com explains that, “Diverted products can be counterfeit, diluted formulas, or old, expired formulas that may not be safe to use.

Redken states on all its advertising, “Genuine Products Guaranteed Only In Salons.” This means if you buy our products in a supermarket, drugstore or any other outlet other than a salon, we cannot guarantee that it is an authentic Redken product that will perform as tested.

Contaminated or counterfeit products could cause irritation or even infection.”

PaulMitchell.com says, “When you buy Paul Mitchell products online or at drugstores, grocery stores and other mass retail chains, we can’t guarantee they’re the real deal.”

To find out more about diversion and why it’s bad for your hair, visit Redken.com or PaulMitchell.com.

Q) Why is grocery store color bad?

A) First of all, it damages your hair 50-80% because the pH level is high. The color we use at Up In Tangles Salon has a pH level that is closer to the natural pH level of your skin and hair, making the color gentler, leaving you with better coverage and healthier hair.

Secondly, store bought color contains high levels of preservatives to increase shelf life causing a higher risk of allergic reaction.

Lastly, even though the prices seem good, only licensed salon professionals should handle, mix and apply chemicals to the hair. It is too easy to make mistakes when applying at home resulting in a very costly salon visit to correct the problems.

Q) How can I conceal the redness in my cheeks without using a lot of make-up?

A) Try using a yellow based powder or foundation. It will help neutralize the red tones. Likewise for yellowed skin – use a pink base. Come into the salon today for a make-up consultation to find out what base is best for your skin type.

Q) What can I do to help my thinning hair?

A) Use good high quality products specifically for thinning hair. At Up In Tangles Salon, we have several great products available for thinning hair. Thinning can be a result of several factors including, medications, stress, hormones, and heredity. Come into the salon today for a consultation with one of our stylists to find out how best to help your hair.

(281) 655-7374